At work solutions

Review of processes, policies and procedures

- Review of current practices, policies and procedures

- Template documentation contracts of employment, handbooks, terms, conditions and benefits

Workforce Technology - reviewed, procured, implemented, embedded

- HR databases

- Staff rostering

- E-learning and training databases

- Payroll systems

- SharePoint/ Intranet site development

- Website development

- Applicant tracking recruitment systems

- Electronic device equipment logs and securing mobiles or laptops if lost

- Secure e-mail transmission

Project support and procurement of workforce systems solutions

Are you meeting Health and Social Care Act 2008 (Regulated Activities) Regulations 2014?

Regulation 5:

Are Directors and Board Members vetted as 'Fit and proper persons'?

Regulation 7:

Do your Registered Managers hold required qualifications, experience and background checks (e.g. DBS)

Regulation 16:

Are complaints received (including grievances) investigated and proportionate action taken?

Regulations 18:

Do you employ sufficient 'competent' workers?

Do your workers receive sufficient training, development, supervision and appraisals?

Regulation 19:

Do all your workers hold required qualifications and experience to perform their work?

Do all your workers have required reasonable adjustments in place to allow them to perform their duties?

Do you hold evidence that all workers had background checks including proof of ID, Criminal Record check, employment history and references, medical health assessment and evidence of past qualifications?

How are you rating your in-house HR team (1 poor <> 5 Excellent)

Basic Skills Test

Initial basic skills test followed by support then a final test to assess progress

Basic online Skills Test designed to check vital such as literacy, numeracy and IT skills.

It can be used to assess your existing workers, or candidates during a recruitment drive.

How do the tests work?

An e-mail is sent to the person requiring a test. They click a link to complete the online test.

All questions are multiple choice and are presented in a randomised order. Candidates only receive credit for correct answers and are guided throughout the test to questions at their own level of achievement.

The test includes questions on numeracy, literacy and IT skills, testing the candidate’s written communication skills and their understanding of different uses of language.

Bespoke tests can be designed including testing knowledge how to complete forms, write letters or calculate medication dosages.

It is a consistent and effective tool designed to measure the basic skills of each job applicant or existing worker, enabling you to make informed decisions about recruitment or development.

Training - Employing people

• Ageing workforce

• Contracts of employment

• Flexible working

• HR for beginners

• Parental rights

• Recruitment

Training - People management

• Absence

• Discipline and grievance

• Having difficult conversations

• Investigations

• Leadership

• Performance and appraisals

• Skills for line managers

• Unacceptable workplace behaviours

Dispute resolution

• Conflict management

• Mediation skills

• Mock employment tribunal

IT training for your workers

• Users guides or training on that new computer system

• Or simply how to manage all those emails

• Secure document storage and organising tips

• Sending emails and documents securely

• Using Office tools - Word, Excel

Business skills

Recruitment and Retention

• Develop a recruitment and retention strategy to reduce staff turnover.

• Develop action plan as a result of the staff survey

• Reward and recognition proposals to encourage recruitment and retention including pay, terms and conditions

• Develop leadership development opportunities for AH managers to improve general management skills.

• Streamline end to end recruitment process

• Lead on the quarterly staff forum engaging views from front line staff

• Job offer template letters ensure they are up to date with employment law

• Standard contract of employment templates ensure they are up to date with employment law.

Absence management

• Monitor all sickness absence and liaise with managers to reduce sickness absence.

• Produce and monitor reports e.g., absence management, recruitment, general staffing information. Work with line managers to improve

• Review and implementation of absence management strategies, including risk assessment and procedures, and attend sites to support management/employees as required.

Payroll support

• Working to ensure workforce data on your HR and Finance Systems match

• Expenses claims - automation and accurate mileage recording

• Reducing payroll errors

• Training for your existing payroll support

• Support the running of Payroll reports:

• monthly Bacs authorisation report to DHS Export nominal roll report for finance

• HRMC full payment submission

• HRMC employer payment submission

• P32 report

• AEO report to Finance

• Pension trust portal upload

• Starters and leavers report

• e-payslip log in details to all new starters

• P45’s for issuing

Employee Relations